No featured offers available Learn more

No featured offers available

We feature offers with an Add to Cart button when an offer meets our high standards for:

  • Quality Price,
  • Reliable delivery option, and
  • Seller who offers good customer service
“No featured offers available” means no offers currently meet all of these expectations. Select See All Buying Options to shop available offers.

Select delivery location
Added to

Sorry, there was a problem.

There was an error retrieving your Wish Lists. Please try again.

Sorry, there was a problem.

List unavailable.

WD 4TB My Cloud Personal Network Attached Storage - NAS - WDBCTL0040HWT-NESN

3.8 3.8 out of 5 stars 2,531 ratings

To see product details, add this item to your cart. You can always remove it later.

About this item

  • 4TB Storage Capacity, Back up files from all your computers
  • Gigabit Ethernet and USB 3.0, Blazing-fast file transfers
  • Package Includes: Personal cloud storage, Ethernet cable, AC adapter and Quick Install Guide, DLNA 1.5 and UPnP Certified
  • Auto Network Discovery, Windows and Mac Compatible.Compatible with Windows 10, Windows 8, Windows 7, Mac OS X El Capitan,Yosemite, Mavericks, or Mountain Lion operating systems. Requires,DLNA/UPnP devices for streaming and a router with Internet connection.
  • Stream to your DLNA/UPnP-certified connected TVs, media players and gaming consoles
  • The My Cloud drive is compatible with Apple Time Machine for Mac users
Discover Game Day essentials in store
Find a Fresh store Learn more

Important information

Legal Disclaimer

BRAND NEW SEALED.NO RETURN/REFUND IF RETAIL PACKAGING IS OPENED OR DAMAGE

Product Description


General


Interfaces


Hard Drive Performance


Power


Features


Dimensions / Weight


Environment


Package Contents

Looking for specific info?

Product guides and documents

Product information

Technical Details

Collapse all

Additional Information

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
For warranty information about this product, please click here [PDF ] Product Warranty: For warranty information about this product, please click here. [PDF ]

Feedback

WD

WD 4TB My Cloud Personal Network Attached Storage - NAS - WDBCTL0040HWT-NESN


Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

Where did you see a lower price?

/
/
/
/
Please sign in to provide feedback.

From the manufacturer


Compatible with PC and Mac computers

Works great with all the PC and Mac computers in your home, right out of the box.

Keep it at home. Access it anywhere.

My Cloud is a private, personal storage unit that plugs into your home network. It automatically backs up and centralizes all your content in one safe place that only you control. And because it’s online, you, friends and family can quickly access and share whatever you want, with any device, anywhere you have an Internet connection.

  • Centralized, whole-home storage
  • Mobile and remote web access
  • Photo and video backup for smartphones and tablets
  • Sync software to keep content up-to-date across all your computers

Store it all in one place

Centralize all your photos, videos, music and files in one secure place, at home and under your control.

Access it from anywhere

If you have an Internet connection, your photos, videos and files are just a click away. Sign in to MyCloud.com or use the My Cloud app on your phone or tablet to connect directly to your personal cloud.

Sync your favorite content

WD Sync automatically synchronizes content across all your computers and your My Cloud unit, so your important files are always up to date and accessible from all your devices.

Backup for all your computers

Automatically back up all the PC and Mac computers in your home to your My Cloud device.

Photo and video backup for smartphones and tablets

Automatically back up all the photos and videos captured so you can easily free up space and never miss a shot.

Collect and share photos in one simple place

Create one simple place for you, friends and family to collect and share memorable photos so nobody misses a thing.

personal cloud, cloud storage, my cloud RAID 1, back up storage, media storage
My Cloud My Cloud Mirror
Customer Reviews
3.9 out of 5 stars
384
Personal Cloud Storage 2-bay Personal Cloud Storage
Perfect for Storing everything in one secure place and accessing it anywhere Keeping all your stored content twice as safe and accessible anywhere
Capacity 2 TB - 8 TB 4 TB - 12 TB
WD Sync - file synchronization app
My Cloud mobile and web access
Mirror Mode (RAID 1) for two copies of all your content
PC/ Mac ready (no formatting required)
Automatic backup with WD SmartWare Pro
USB 3.0 expansion port 1x 2x

Customer reviews

3.8 out of 5 stars
3.8 out of 5
2,531 global ratings

Customers say

Customers like the value of the computer drive, saying it's fairly inexpensive and has a good price/storage ratio. However, some customers have reported connectivity issues with the drive not being able to connect to their network. Opinions are mixed on quality, accessibility, performance, apps, ease of use, and storage space.

AI-generated from the text of customer reviews

168 customers mention122 positive46 negative

Customers like the value of the computer drive. For example, they say it's fairly inexpensive, has lots of room, and has a good price/storage ratio. Some say it works but isn't as fast as a USB3.0.

"...Pro's:Good price for an entry level NASEasy to use/set upFast transfers, in my assessmentsUpgradeableCon's:..." Read more

"...Price was right, that is for sure...." Read more

"...It's not an array of 10K rpm SAS drives. It's a single cheap SATA drive. 40MB/sec writes is pretty much all you'll get out of this thing...." Read more

"...Still, a great product and value for the amount of storage it provides.Updated January 8, 2014:..." Read more

1,106 customers mention556 positive550 negative

Customers are mixed about the performance of the computer drive. Some mention that it works great without issues, the iPhone app worked first time, and the speed on their network is excellent. However, others say that it's slow and doesn't have the response time they want.

"...Good price for an entry level NASEasy to use/set upFast transfers, in my assessmentsUpgradeableCon's:..." Read more

"...A lot of people complained about the initial download being extremely slow...." Read more

"...Is clearly more Mac friendly than WD products I tried. The iPhone app worked first time. Its for sure not as GUI as the WD stuff, but it works...." Read more

"...Did the firmware update. Now 2 days later drive cannot be found on network and has dropped offline. Cycle powered the drive and still no connection...." Read more

734 customers mention441 positive293 negative

Customers are mixed about the ease of use of the computer drive. Some mention that the dashboard interface makes it extremely easy to set up users and shares, and monitor the drive. They say the quick start guide is deceptively encouraging. However, other customers say that it took a while to understand how to set it up and use 2-way syncing. They also mention that there are no options to configure anything complicated in the network department.

"...Pro's:Good price for an entry level NASEasy to use/set upFast transfers, in my assessmentsUpgradeableCon's:..." Read more

"...No complaints at all from that perspective. But set-up is complex and trying to figure out how to do simple things, like managing users, creating..." Read more

"...iOS or Win (I have a VirtualBox Win Install on my Mac) WD client application was pretty good...." Read more

"...Setup was a breeze. Like I mentioned, I am tech-savvy so I didn't use any of Western Digital's setup and management apps for my computers...." Read more

429 customers mention227 positive202 negative

Customers are mixed about the quality of the hard drive. Some mention it's reliable and a perfectly fine backup drive, while others say that the app on their Samsung S7 is a little glitchy and the drive would just disappear.

"...The product is quiet as a mouse and seems to be solidly build. No complaints at all from that perspective...." Read more

"...I will say that the My Cloud App on my Samsung S7 is a little glitchie but with some patients it gets the job done...." Read more

"...this product for a while, I have discovered that it is very good for network-based storage - and that alone is enough to purchase it...." Read more

"...Time Machine will not use backup as it will not pass verify tests...." Read more

123 customers mention75 positive48 negative

Customers have mixed opinions about the accessibility of the hard drive. Some mention that it's easy to access throughout many devices, with or without a password. They say that the dashboard and the cloud are easily accessible. However, others say that they are unable to gain access to the drive video files.

"...be easy to install if the process was streamlined, and is accessible where you go. Brilliant." Read more

"...(the LED turns solid white and it cannot be accessed by Sonos, the TV, or my computer..." Read more

"...I like that you really can access it anywhere. I'm at work and can view my files I uploaded at home.-..." Read more

"...The apps on my iOS devices are great for accessing my content. HOWEVER, the my cloud app is HORRIBLE for uploading photos to your cloud...." Read more

112 customers mention77 positive35 negative

Customers are mixed about the storage space of the computer drive. Some mention that the extra storage space is great, while others say that there is no available storage. Some say that the device does a great job at storing a ton of files and making them available to them. However, others say there is currently no available space, and that the files are in thousands of 8mb bands.

"...So to some up What I wanted was a cloud storage device with a decent amount of storage. What I got was exactly that!..." Read more

"...Since I set up the drive I have had no problems at all. It has GB Ethernet and transfers are fast and easy...." Read more

"...replaced debian inside to the 'custom linux' which has even more limited capabilities despite the fact being a little faster (dual core)...." Read more

"As far as it's capability, quality & style/design I give it 5 star...." Read more

59 customers mention30 positive29 negative

Customers are mixed about the apps. Some mention that the iOS app gives them access to files wherever they have. They also say the DiskStation has tons of apps and the average user will be okay using it. However, others say that the app sucks, runs very poor on their device, and the media server app is rather limited in the video formats that it can support.

"...The DiskStation has tons of apps and the average user will be okay using it, but it has Plenty of good gui geeky stuff to play with, too...." Read more

"...also complained about the device loosing its IP address and not being discoverable...." Read more

"...I have to commend WD for producing a consumer-grade NAS with a built-in media server...." Read more

"...I then went to windows explorer and could not see the device listed there either. At this pointed I re-booted everything...." Read more

204 customers mention25 positive179 negative

Customers are dissatisfied with the connectivity of the computer drive. They mention that they have problems keeping it connected to their network, it drops connections, and it won't work. Some customers also report that the device can't connect directly to their Mac with an ethernet cable and that the failure also extends to hard wired connections.

"...Cannot connect directly to computer for transfers. (I knew this going in, so not a surprise)***Update 24 April 2014***..." Read more

"...Now 2 days later drive cannot be found on network and has dropped offline. Cycle powered the drive and still no connection...." Read more

"...One day it will work fine, the next day it will not connect at all (even though all the infrastructure us up and running), and the next day I will..." Read more

"...Google is said to be fixed on the app, but we are unable to connect due to the 403 error that's said to be corrected..." Read more

Reliable Personal Cloud with remote capabilities.  Just takes a few tweeks to set it up correctly.
4 Stars
Reliable Personal Cloud with remote capabilities. Just takes a few tweeks to set it up correctly.
After years of having multiple "Back-Up" external drives, I finally bit the bullet and bought the WD 4TB My Cloud. I couldn't be happier. I have been able to consolidate all my files into one place. I love that they are accessible to any one of my computers. That I can get to my files as I travel is a major plus, yes this drive has remote capabilities. This drive is simple to install for those who are computer savvy, but I can see it being a bit more difficult for those who struggle with computers.When I received my drive, the first thing I did was unpack it and read through the documentation. Following the instructions, I set it up, install the needed software, then create the files I needed it to house. I then mapped several drives to My Cloud. Which then makes it super simple to access anything from my main computer.When you access My Cloud Drive Properties, you can change the needed settings.Key to this is utilizing the dashboard, then going through each setting. (I have included a few pictures of the dashboard for your viewing pleasure.)I have mine set to a static IP, power saving off, Auto Updating and so on. One of the bonuses to this drive is you can add an additional USB drive to the back of the unit, in order to create a safe point. This will help you recover data should your drive fail. It takes an image of the drive that can be used to restore your information to your drive. Remember however that recovery is only as good as the last safe point you have created.If you are worried about what people will see if you give them access to your Cloud, then you have no worries. You can set each folders access list. Like any large network out there you are in control of who can view which files you wish. This is especially nice when your collaborating with someone on a project.So if your looking for a reliable personal cloud, and you are able to read instructions, you should be able to set this up with little to no effort.
Thank you for your feedback
Sorry, there was an error
Sorry we couldn't load the review

Top reviews from the United States

Reviewed in the United States on April 11, 2014
4 people found this helpful
Report
Reviewed in the United States on September 27, 2017
3 people found this helpful
Report

Top reviews from other countries

Translate all reviews to English
Cliente de Amazon
5.0 out of 5 stars Buen producto a buen precio
Reviewed in Mexico on March 31, 2017
7 people found this helpful
Report
Ashish Sharma
5.0 out of 5 stars Awesome product!
Reviewed in India on July 5, 2017
6 people found this helpful
Report
Cliente de Amazon
5.0 out of 5 stars 4 años en uso y funciona muy bien. A 2020, el precio es insultante
Reviewed in Mexico on April 30, 2021
Gautam
4.0 out of 5 stars Very good ... but with one glitch
Reviewed in India on July 14, 2017
3 people found this helpful
Report
Kindle Customer
5.0 out of 5 stars Set up your own cloud storage: 100% secure & safe. Works!
Reviewed in India on March 28, 2016
5 people found this helpful
Report